Who we are
I Love Hluhluwe is run by Mudhouse Zululand (Pty) Ltd, Msinene Estate, Plot 33, Hluhluwe, 3960, South Africa. Contact: hello@ilovehluhluwe.co.za. Bernadette is our Information Officer.
What we collect
When you send a booking request or a question, we receive your name, email address, phone number and the details you give us, such as your safari date, group size and any notes.
Why
Only to answer your question, check availability, arrange your safari and send you a payment link. We don't sell your details or use them for marketing unless you ask us to.
Is it compulsory?
No, but without your name and email we can't reply to you or arrange a booking.
Who we share it with
Only what's needed: the safari operator who runs your drive (your name, group size, date and contact number) and Paystack, which processes your payment. Paystack may process data outside South Africa.
How long we keep it
Booking records for 5 years for tax and accounting. Questions that don't lead to a booking for 12 months.
Security
Your details are kept in our email account and are not stored on this website.
Your rights
You may ask what information we hold about you, and ask us to correct or delete it. Email hello@ilovehluhluwe.co.za.
Complaints
If you're unhappy with how we handle your information, you can contact the Information Regulator: enquiries@inforegulator.org.za, 010 023 5200, inforegulator.org.za.
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